Refund policy

All sales are final, no returns or exchanges. Please email us at support@solensia.shop if you have any questions or concerns about your order. 

Orders take up to one to two weeks to ship as most of our pieces are made to order. You will receive an email update with tracking information once your order ships. For domestic orders, please allow three to seven business days for delivery time once the package is in transit. Once a package has shipped, we have no control over how it arrives to you, but please know we package our products securely. We do not provide refunds for lost or stolen items. If an order arrives damaged, please email us at support@solensia.shop.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.